Richmond Council named as the best for supporting adults in social care

The local authority has been rated the best in London for its social care services in its Adult Social Care End of Year Performance Report.

The report, which was published this week, outlines the council’s achievement’s and challenges in supporting adults in social care from April 2022 to March 2023, against the Department of Health and Social Care’s Adult Social Care Outcomes Framework (ASCOF).

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Cllr Piers Allen, chair of the adult social services, health and housing committee, said: ‘This performance report is fantastic news – we’re very pleased to be celebrating another year of high achievement for our community of vulnerable adults and their care network.

‘While we are still working to overcome the system-wide challenges placed on services by the COVID-19 pandemic, our performance continues to not only improve, but remain at the top in crucial key indicators.

‘A service user survey is carried out as part of this performance analysis, and it is the people who live in our borough and access our services who have told us they are happy with the care they receive and their quality of life as a result.’

‘This is the most important indicator there is,’ Cllr Allen said. ‘As the largest proportion of our residents’ council tax is spent on supporting vulnerable adults and their care network through our Adult Social Care services, it is imperative that we deliver outstanding services that support and enhance quality of life for those people we care for.’

During 2022/23, there were 19 ASCOF indicators in which Richmond council’s services were measured by. They were grouped into two categories: service user survey (eight) and performance indicators (11).

Against this backdrop, Richmond Council was found to be the top quartile for 13 indicators and continues to perform the best in London for social care.

In addition to being measured against the ASCOF, Richmond Council were also judged against the 30 other London councils, excluding the City of London and London Borough of Hackney.

Commenting on the achievement, Cllr Allen added: ‘My tremendous thanks goes out to everyone in our care sector, who work tirelessly to ensure Richmond upon Thames is and continues to be a great place for people to live.’


More on this topic:

Council budgets buckling under soaring costs for children’s social care, warn charities

Adult social care reforms: how can councils step up to support those in need?


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