Birmingham and Solihull launch free mental health support

Locals struggling with their mental health now have access to a free text service that provides confidential support 24 hours a-day.

The new scheme, which is being delivered by Birmingham and Solihull Mental Health NHS Foundation Trust and Shout, is available to people of all ages and simply requires them to text ‘Space’ to 85258.

‘Building on the range of services that are currently available, this localised approach offers a truly accessible first step for people who may not yet feel ready or able to talk face-to-face or over the phone,’ Roísìn Fallon-Williams, chief executive of Birmingham and Solihull Mental Health NHS Foundation Trust, said. ‘It also reflects our commitment to delivering the NHS Long Term Plan by empowering people to take control of their mental wellbeing and mental health early and reducing the risk of crisis.’

Individuals who opt to use the new service will be connected with a trained professional and encouraged to talk about any mental health problems they may be experiencing. This includes anxiety, depression, stress or loneliness.

Against this backdrop, experts may refer people to other support services such as talking therapies, crisis cafes and NHS 111.

Caroline Westley, director of income at Mental Health Innovations, added: ‘We’re proud to partner with Birmingham and Solihull Mental Health NHS Foundation Trust to bring this vital service to local people.

‘Texting offers a discreet and approachable way to seek help and by integrating Shout’s clinical model into local services, we can help ease pressure on 111 and in-person support while ensuring no one has to face a mental health challenge alone.’

News of the scheme couldn’t have come at a better time. The latest statistics show in the UK; a record 5.2 million referrals were made to mental health services following calls to 111 and other helplines in 2024.

Photo by Marcel Strauß via UnSplash

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