Home care franchise Visiting Angels hosted their fourth annual conference which celebrated network-wide achievements including Caregiver of the Year.
The conference was held at the Leonard Royal Hotel in London earlier this week and was attended by over 300 franchisees and carers from Visiting Angels. The event was centred around harnessing kinetic energy to drive the business forward into 2025– a concept CEO Dan Archer developed after reflecting on the brand’s progress this year.

Image: Sophie Hughes.
‘When I think about our incredible growth, I’m reminded of a lesson from my GCSE physics,’ Dan said. ‘Potential energy is the energy stored, waiting to be released, while kinetic energy is the force created when that potential is set in motion.’
‘Over the years we’ve built a solid foundation – strong brand recognition, glowing online reviews, exceptional clint care and a national staff turner rate of under 10%,’ Dan continued.
‘This conference wasn’t just about celebrating where we are – it was about unleashing that stored potential, turning it into the momentum that will propel us toward even greater success.’
On the subject of success, at the conference Sophie Hughes was named as Caregiver of the Year. She is based in Lancashire and was recognised for her unwavering dedication as the teams ‘Freedom Champion’ – a title that was given to Sophie because she helps clients experience life beyond their four walls.
Heidi Nursey, managing director of Visiting Angels based in Chorley, said: ‘Sophie has an incredible attention to detail, intuitively filling every moment of care with exactly what the client needs.
‘Whether it’s a heart-to-heart conversation or something as practical as cleaning out the fire grate, Sophie gives her all. She consistently goes the extra mile, noticing what matters most to her clients and acting on it without hesitation.’
Against this backdrop, one of the people Sophie cares for, described her as ‘mature’ and extremely selfless.
‘Sophie is mature beyond her years, deeply attuned to the needs and emotions of those around her,’ they said. ‘She always goes out of her way to provide support in the best way possible. She truly deserves recognition because she does this day in, day out, without fail – she’s a gem!’
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