Jobs

Applications are invited for a Quality and Review Support Assistant within the Quality and Review Team for a period of 18 months.

WHAT IS INVOLVED?

You will provide administrative, clerical and typing services to the Quality & Review Service, specifically in support of the Independent Reviewing Officers and Administration Officers.

We are looking for an enthusiastic team player who takes pride in providing excellent customer-service. The successful candidate will have good communication skills, be able to work under pressure to tight deadlines and with a high degree of accuracy, be well-organised and flexible, have good IT skills and manage changing priorities.
 
You will also need to be able to work unsupervised using your initiative. 
 
For further information about the post please contact: Nicola James | Nicola.James2@durham.gov.uk or Sarah Sowden | Sarah.Sowden@durham.gov.uk
 
WHAT WILL I NEED?
 
You will have 4 GCSE’s level 9-4 (A-C) or NVQ Business Administration level 2.

Please refer to the attached Person Specification for the full criteria. 

INTERVIEWS
 
Interviews will be held week commencing 12 October 2026.
 
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website 

Rewards and benefits are subject to individual terms and conditions.
 
EQUALITY, DIVERSITY, AND INCLUSION
 
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.
 
HOW TO APPLY 

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.

Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email  RecruitmentResources@durham.gov.uk
 
All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.

CONNECT WITH US
 
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Company: Durham County Council

Salary: Grade 4 £26,427 - £27,709 (Pro rata)

Location: Spennymoor, Durham

Sector: Health and Social Care

Sector: Social Care

Job Role: Support Worker