Jobs

A vacancy has arisen within Business Services for a permanent Operational Support Assistant working full time, 37 hours. 

WHAT IS INVOLVED?

You will be responsible for working with a customer focussed Support Services team within Regeneration, Economy and Growth and Neighbourhoods and Climate Change and will work closely with the Technical Staff to ensure the team are providing a quality back-office support service.

You will provide support to the Refuse & Recycling service including a wide range of administrative tasks around bin collections and waste services using a range of bespoke ICT systems.

You will also be responsible for challenging existing systems with an aim to eradicate paper and promote electronic data interchange/ filing where possible. In addition, existing administration systems will be streamlined in accordance with lean systems thinking to remove unnecessary processes.

A flexible approach must be adopted at all times and an ability to interchange between areas of work is essential.

We encourage you to contact Natalie Ellison via email at natalie.ellison@durham.gov.uk for an informal discussion about this role.

WHAT WILL I NEED?

You should have 5 GCSE’s (Grades A-C) or equivalent.

Please refer to the attached person specification for the full criteria. 

REWARDS AND BENEFITS
 
We offer generous rewards and benefits that are designed to help you perform at your best:

• Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
• Option to purchase up to 10 additional days annual leave per year.
• Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year).
• Hybrid working (home and office working).
• Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
• Wellbeing Portal and access to an Employee Assist Scheme.
• Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
• Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
• Discounted DCC gym membership.
• Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
• Trade Union membership.
• A range of other salary sacrifice schemes such as car leasing. 

Rewards and benefits are subject to individual terms and conditions. Take a closer look: Rewards-and-benefits
 
 
HYBRID WORKING (if applicable)

Durham County Council currently operates a hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. This model is pro-rated for part time roles and arrangements are at managers discretion, alternatively you can work all of your contracted hours within the workplace if you prefer. 
 
 
EQUALITY, DIVERSITY, AND INCLUSION
 
We are a proud equal opportunities employer and recognise that a diverse, talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services. 
 
We are committed to ensuring that our employment policies and processes are fair and equitable to all.  We welcome job applications from everyone, and successful candidates are considered only on their skills and ability to do the job.
 
As a Disability Confident Leader, we encourage applications from disabled people and provide support throughout the recruitment process.
 
Take a closer look: Equality-diversity-and-inclusion-in-our-workforce
 
 
INTERVIEWS
 
It is anticipated that interviews will be held via MS Teams on Friday 7th March.
 
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
 

HOW TO APPLY 
 
In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Applications must be submitted on-line via the Northeast Jobs portal.   
 
Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge.  Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.  
 
If you have any support needs or require assistance when applying for this role, please contact the Recruitment Team via email RecruitmentResources@durham.gov.uk or telephone 03000 26 27 27 selecting option 3 for Resources.
 
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To apply please click the Apply Now link below.