Organisational culture could shape success in social care
When it comes to the social care staffing crisis headlines dwell on the severity of the situation. Here, Susanne Jeffries, head of long term living at National Star, discusses how we can improve conditions.
Breaking the Cycle: How high staff turnover threatens care quality
Just over a week ago we heard from Susanne Jeffries who discussed the impact the social care staffing crisis is having on managers. This week she takes a different angle.