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Buckinghamshire Council pilots AI powered support for unpaid carers

Currently 40,000 people across Buckinghamshire support loved ones with their care needs, suggesting the new programme is more than necessary.

This week Buckinghamshire Council announced a new pilot scheme with Mobilise, a programme that was created by carers which supports more than 90,000 caring individuals across the UK.  

Mohammad Awais – carer from High Wycombe.

The rollout of the pilot, which has been funded by the Accelerating Reform Fund, can be accessed for free via an online hub – available here – and it gives community members access to:

  • A community forum which gives unpaid carers the chance to share their advice and experiences via a ‘virtual cuppa’.
  • Self-service tools outlining the different forms of support they may be entitled to (e.g. Carer’s Allowance) and how they can access them.
  • Tailor-made support guides on everything from how to balance caring with full-time work to managing your personal health and wellbeing while looking after someone else.
  • Information on carers’ rights and relevant social care law.

Mohammad Awais, a carer from High Wycombe, and Carer Support Team Manager at Mobilise, has explained his story and how the programme will help him.

‘My primary caregiving role revolves around my two-and-a-half-year-old son. He was born with hydrocephalus, a condition that affects the brain, and at just one year old he experienced a stroke. Looking ahead, I’ll also be taking on the role of caring for my parents, who currently live with me,’ he said. ‘In many Pakistani families, it’s a collective effort to raise children and care for the elderly. There’s a strong belief that “it takes a village,” and this idea extends to looking after both the young and the elderly. It’s great to see this mentality of support and collaboration reflected in the community we’re building at Mobilise. Being able to directly support one another as carers, and to share first-hand experience and advice, is vital to ensure that no-one is left to care alone.’

In addition, Councillor Angela Macpherson, Buckinghamshire’s Cabinet Member for Health and Wellbeing said: ‘Supporting carers in the community is a key priority and we want to ensure that everyone providing care has access to the resources, community, and guidance that they need. We’re really pleased to be extending our existing support for carers through this partnership with Mobilise and ensuring that all carers can access help, in whatever way suits them best.’

Suzanne Bourne, Co-Founder and Head of Carer Support at Mobilise, added: ‘We’re thrilled to be partnering with Buckinghamshire Council to deliver additional support and community to the 40,000+ unpaid carers living in the region. As a carer myself, I know all too well how vital connection, information and peer support can be when looking after a loved one. It can be extremely isolating if you don’t know anyone who is in the same position as you.

‘But there are millions of us across the UK delivering unpaid care. We cannot underestimate the power of community for supporting us in this role. Talking to one another, sharing experiences and advice, and encouraging more people to reach out for support is crucial for protecting carers’ wellbeing and empowering us to thrive.’

More on this topic:

Almost a million will have more caring responsibilities by 2035

47% of UK unpaid carers have never had a break

Emily Whitehouse
Writer and journalist for Newstart Magazine, Social Care Today and Air Quality News.

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