Scottish council has formed a new partnership to boost social care services

North Lanarkshire Council has joined forces with health and care software provider The Access Group, making them the eighth authority in the country to implement the firms social care case management system.

Set to be fully implemented by January 2024, the local authority is due start using The Access Group’s social care case management platform, otherwise known as Access Mosaic CM, an online digital system which covers adult, children’s, justice and finance cases in one platform, integrating with health and social care data.

To break this down, the digital platform connects social care and the multiple data entries of GP, hospital and outpatient care into a single view, granting practitioners direct access to shared care records and history.

Additionally, the device integrates with the Access Mosaic Provider Portal, which gives a full view of payments and financial reporting. The portal digitally links social care providers and local authorities, significantly reducing the time and effort of payment teams in processing and verifying invoices and releasing payments to providers.  

This will increase efficiency and give social care professionals the time and data they need to achieve more positive outcomes for the most vulnerable people in the community. The new platform comes from The Access Group’s Health, Support and Care division.

‘We’re confident the system provided by Access HSC will support North Lanarkshire Council with its digital-led programme,’ said a spokesperson for North Lanarkshire Council. ‘It will play a key role in ensuring we meet our priorities to engage with children, young people, parents, carers, and families. In turn, this will help them reach their full potential, and ensure our residents are able to achieve, maintain and recover their independence through appropriate support at home and in their communities.’

Alongside being implemented in North Lanarkshire, the platform is currently being used by councils in Dumfries and Galloway, Scottish Borders, Dundee City, Perth and Kinross, East Lothian, West Lothian and Midlothian.

Image: Jure Tufekcic